Recently, we wrote about the guest Wi-Fi networks that the Department of Veterans Affairs had asked RESOLUTE Partners to install in some of its hospitals. This week, we take a step back and talk about a broader issue: why you should offer guest Wi-Fi at all.
In the context of Wi-Fi Internet access, we define "guest" fairly expansively. While the term is typically associated with the hospitality industry, we also include in it individuals such as customers, employees, business visitors, vendors and delivery drivers. Providing wireless Internet access to these groups of people is essential for several reasons.